Choosing your own contractors for a Home Care Package

 When allocated a Home Care Package, many individuals prefer to continue working with trusted providers they’ve known through programs like the Commonwealth Home Support Programme (CHSP) or private arrangements. These providers are familiar with their preferences and offer comfort and continuity. However, while Home Care Package funding is allocated to individuals, it must be managed by an Approved Provider. If you wish to continue working with an existing contractor, you’ll need to coordinate this with your Approved Provider. Here’s what you need to know before making this choice:

1. What Does the Legislation Say?

Under aged care legislation, any contractor working under the direction of your Approved Provider and paid through government subsidies is considered a "staff member." This means your provider is responsible for ensuring that all contractors meet the necessary legislative and quality requirements. These standards cover areas like training, qualifications, and safety to ensure that everyone involved in your care is held to the same high standards.

2. How Do the Aged Care Quality Standards Apply?

Your care provider must ensure that all contractors involved in your care help them meet the Aged Care Quality Standards. This includes regular assessments of the contractor's performance, qualifications, and suitability. Just like internal staff, contractors must adhere to these standards.

3. Your Rights as a Home Care Package Client

As a Home Care Package client, you have a say in the care you receive and who provides it. If you have a preferred contractor, you can discuss this with your Approved Provider. They will need to be able to verify whether your chosen contractor can meet the necessary requirements to be part of your care team. This gives you more control while ensuring that standards aren’t compromised.

4. What Are the Provider’s Policies?

Every provider has their own policies when it comes to working with external contractors. Typically, contractors need to enter into an agreement with your provider, and they must supply documents like police checks, insurance details, and proof of qualifications. Even if you’re paying for the service directly and seeking reimbursement from your package, these requirements remain in place to ensure your safety and well-being.

Our thoughts

Choosing your own contractors can offer more control over your care, but it's essential they meet legal and quality standards. Some Home Care Package providers are more open to clients using familiar people or services. At The Care Cafe, we take the time to understand your specific situation and preferences. This allows us to guide you toward the best Home Care Package solution for your unique needs, recognizing that there is no "one size fits all" approach to care.

It all starts with our Chat @ The Care Cafe service.